Our commitment to responsible Gaming stems from our desire to create a safe and secure environment for all Krikya players. In this section, we describe our responsible gambling initiatives and the steps we have taken to ensure the well-being of our players.

Creating a safe and supportive environment for Responsible Gaming

To achieve this goal, we employ a variety of measures, including:

  • Age verification: We strictly enforce the minimum age requirement of 18 for all players. Age verification takes place during the registration process and we use reliable systems to enforce this policy. 
  • Safe and Fair Gambling: We place a high priority on the security and fairness of our games. Our website uses advanced encryption technology to protect our customers’ personal and financial information. In addition, our library is regularly audited and certified by reputable third-party organizations to ensure fairness and honesty. We want our customers to have complete confidence in the authenticity and reliability of our gambling offerings.
  • Player Account Controls: We provide users with a number of account controls. These include the ability to set deposit limits, loss limits and session time limits. We encourage our bettors to use these tools to control their behavior and stay within their desired limits.
  • Self-Exclusion Periods: We offer self-exclusion and cooling-off periods for players who feel the need to take a break. Self-Exclusion allows them to temporarily or permanently suspend their account, and Cooling-Off Periods provide a predetermined period of time during which access to the account is restricted. 

Ongoing education and training for Responsible Gaming

We strive to continually educate our players and employees about responsible gambling. We provide comprehensive information on our website, including guidelines for recognizing problem behavior and seeking help. In addition, our customer service staff receive regular training to make sure they are able to help customers with problems and provide appropriate guidance and support.

Collaboration

Krikya actively partner with responsible gambling organizations. These organizations specialize in providing support, advice and resources for people suffering from similar problems. By working with these organizations, we can ensure that our users have access to the help they may need. 

Monitoring and Detection Systems

To identify and address potential gambling problems, we have implemented sophisticated monitoring and detection systems. These systems analyze player behavior patterns and detect any signs of problem gambling, such as excessive spending, frequent and prolonged gambling sessions, or sudden changes in playing patterns. When such signs are identified, our team contacts the player to offer support, guidance and access to responsible gambling resources.